How to Spot a Bad Technical Writer

A good technical writer is more than just a writer; he or she is a member of the team in every respect. Let’s use as an example a software development project, and list some of the telltale signs of the technical writer you absolutely do not want on your team: He doesn’t see himself as

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How to Write Error Messages

In order for an error message to be useful to the user who encounters it, it should convey the following information: that an error has occurred; what the error is; how users can correct or get around the error; where users can get more information about the error. In the text of the error message,

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