I’m a highly experienced computer professional – designing, programming, and documenting software, and I’ve successfully worked remotely with clients in the US, Israel, India, South Africa, Dubai, and Bahrain. My experience as a software developer, my understanding of the ins and outs of software design and development, and my years of experience in technical writing, […]
How to Write Error Messages
In order for an error message to be useful to the user who encounters it, it should convey the following information: that an error has occurred; what the error is; how users can correct or get around the error; where users can get more information about the error. In the text of the error message, […]
How to Spot a Bad Technical Writer
A good technical writer is more than just a writer; he or she is a member of the team in every respect. Let’s use as an example a software development project, and list some of the telltale signs of the technical writer you absolutely do not want on your team: He doesn’t see himself as part […]